What is a claim?

When a model answers one of your tracked prompts, Senso breaks the answer into discrete claims: individual assertions, in the order they appeared.

Each claim carries whether your organization was mentioned in it, the sentiment of the statement, and the citations the model used to support it. That is what makes it possible to ask "which specific sentence was wrong, and what did it cite?" rather than judging a whole answer at once.

Claims come from prompt runs, not from ingesting documents. A knowledge base with no monitoring configured produces no claims.