Support

Get help with Senso, the MCP server, the CLI and the API.

Questions about your account, billing or the product? Email support@senso.ai and our team will get back to you.

Contact us

ForEmail
Account, billing and product questionssupport@senso.ai
A security vulnerabilitysecurity@senso.ai

What to include

  • Your organization's name and the email you sign in to Senso with.
  • What you did, what you expected, and what happened instead. Copy any error message word for word.
  • For the MCP server, the AI app you connected, such as Claude, ChatGPT or Claude Code, the tool that failed, and roughly when.
  • For the API or the CLI, the request or command you ran. Leave your API key out.

Find an answer yourself

ResourceWhat it covers
MCP ServerConnecting an AI app, permissions, and fixes for common problems
ErrorsWhat each API error means and what to do about it
LimitsRate limits, paging, and the files you can upload
API ReferenceEvery operation, with its requests and responses
FAQsQuick answers to common questions about Senso
GuidesStep-by-step walkthroughs